Restaurant Security Guards

Patrons of high-end restaurants want exceptional food, exceptional wine, and exceptional service. They also want to dine in a location that’s safe and free from distractions.

From stolen crystal and china to intoxicated and unruly customers, physical altercations, and guests who dine and dash, even the most upscale restaurants can fall prey to criminal activity.

Strong security measures protect your restaurant’s clientele and keep them coming back. Below, we provide a rundown of everything you need to know before you hire a high-end restaurant security guard.

Five Major Benefits of Hiring a Security Guard to Protect Your Restaurant

From crime prevention to staff safety, here are five key reasons to hire a security guard to protect your fine dining establishment.

Restaurant Security Guards Prevent Crime

When security guards are visible, they serve as crime deterrents. Criminals are more likely to target a restaurant without obvious security measures in place. The mere presence of a security guard is usually enough to convince bad actors to stay away.

Although rare, some employees may be tempted to steal cash, alcohol, valuables, or employees’ and customers’ personal belongings. Having a security guard on site will make employees think twice before committing a crime.

Most security guards receive de-escalation training and know how to intervene peacefully during a fight. De-escalation is a crucial skill that can prevent a verbal argument between customers or staff from escalating into something more physical.

Security Services Promote a Peaceful and Secure Atmosphere

The mere presence of security personnel will create peace of mind for your diners and staff.

You can offer an extra level of security by stationing a guard in your parking lot. Exterior guards protect patrons’ cars from theft and vandalism. If necessary, they can escort customers or staff between the parking lot and restaurant.

Related: The Beginner’s Guide to Nightclub Security

They Improve Access and Crowd Control

Front-entrance guards can double as bouncers who prevent unwanted guests from entering the premises.

This is a critical security measure for high-end establishments that require reservations or have strict dress codes. It’s also helpful for restaurants that have low occupancy levels and can’t run the risk of crowds.

Front-door guards are an absolute must for high-end restaurants that attract celebrity clientele or are run by celebrity chefs. If your restaurant often serves celebrity or VIP patrons, they’ll appreciate that you have someone there to guard the door.

In cities like Los Angeles and New York City, paparazzi and adoring fans can pose a danger to your celebrity or VIP guests and everyone inside. Guards can keep crowds at bay and usher them away from your property.

In the event that a restaurant patron attempts to “dine and dash,” security guards at the door can prevent them from leaving without paying for their meal.

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Restaurant Security Supports Emergency Response

Professional security guards are responsible for creating and implementing emergency response plans. In the event of a kitchen fire or other crisis, security personnel can usher staff and customers to safety.

Security staff will also contact law enforcement in the event that police, fire and rescue, or emergency medical services are necessary.

Security Professionals Boost Customer Service

At many upscale restaurants, security officers pull double duty as customer service representatives. Restaurant customers often turn to guards to ask questions about the restaurant or get directions to the restroom, bar, or elevators.

By delivering friendly answers to such simple, common questions, guards can build a rapport with your clients to promote a better overall dining experience.

What Kind of Restaurant Security Guard Do You Need?

When hiring restaurant security services, think about how many guards you need, as well as the type of skills those guards should have. You’ll also need to consider what other, if any, security measures will be needed.

Armed vs Unarmed Guards

Some security guards have firearms training and a license to carry a gun and other weapons. Some do not. Whether you choose to hire armed or unarmed security guards is up to you.

Consider hiring armed guards if your restaurant:

• Is located in a high-crime area
• Attracts VIPs, such as actors, politicians, professional athletes, or other celebrities
• Stores significant amounts of cash, valuables, or sensitive data on site

Armed security guards offer an extra level of security, but they may or may not be appropriate for your restaurant. Some restaurant owners do not like the appearance of armed guards, and may prefer to hire unarmed guards with martial arts or de-escalation training.

24/7 vs Operating Hours

Some restaurants hire security to monitor the premises 24/7, while others staff part-time guards who only work during operating hours.

For restaurants, the general rule of thumb is to staff one guard per 50 people inside the establishment. Your restaurant’s location, size, layout, and other unique factors will determine whether you need fewer or more.

If your restaurant consists of several floors, rooms, outdoor spaces, or bars and lounges, more guards are recommended. Typically, restaurants with complex layouts may need to hire as many as one guard per 20 to 25 patrons and staff, or one guard for every floor or space.

Smaller, intimate restaurants may find it easier to rely on the services of one guard. Keep in mind that when you hold special events, you may need to hire extra security.

If you’re on the fence about whether full-time, around-the-clock security guards are necessary, consider installing CCTV security cameras for remote video surveillance monitoring. This is a great way to keep an eye on your establishment during off-hours. You’ll also have a video record of any suspicious activity that may occur.

Physical Guards or Video Cameras?

Video cameras are not a substitute for physical guards but play an important role in your overall security set-up. Like physical guards, visible cameras deter criminal activity. Most restaurants position them at entry and exit points, in spaces that hold inventory, and at all points of sale.

Professional security teams can do a complete assessment and analysis of your restaurant to determine where and how to position video cameras. They can also set up a video surveillance system on your behalf.

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How to Find a Security Guard for Your Restaurant

Different security firms often provide different services. Don’t assume any security company you call will offer what you need.

Research and vet as many security companies as you can to compare the solutions they provide, as well as how much they cost. It’s recommended that you verify how many years of experience their security guards have.

Ideally, you’ll want to choose a security guard company that has specific experience in working restaurants, bars, or nightclubs. These firms understand the risks associated with high-end restaurants and have the training and equipment to meet your security needs.

Security Explorer makes it easy to research and find the best security firms in your area. If you own or operate a restaurant in California, visit the Security Explorer search database now to discover top-rated security solutions in your region.

As a restaurant owner or operator, it’s incumbent upon you to create a safe environment for your customers and staff. With physical guards and a video surveillance system in place, you can create a comfortable, secure, and inviting atmosphere that allows your staff to focus on their duties and your customers to focus on your food.

Contact Security Explorer for restaurant security guard services in California now.

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