Security Explorer Industry Report: California Crime Statistics
California’s Business Crime Report 2024: Insights into Burglaries, Shoplifting, and Retail Crime
California’s businesses, a cornerstone of the state’s thriving economy, face grave security challenges. In 2023, statewide retail crime reached its highest levels in two decades, with approximately 213,000 reported incidents encompassing shoplifting, commercial robberies, and commercial burglaries.
This surge places California distinctly above national averages, with overall property crime rates — including burglary and larceny-theft independently — exceeding national figures throughout 2023, only dipping below the national average for larceny-theft in December.
In the past year, a high-profile series of “flash mob” robberies targeted stores, including Nordstrom, Yves Saint Laurent, Gucci, Nike, and Versace, which further increased anxieties about retail crime in the region.
These alarming trends underscore the urgent need for businesses to prioritize and enhance their security measures. The wider retail crime landscape is a complex interplay of factors, including regional variations in crime, economic conditions, recent legislative measures, and law enforcement initiatives.
This report examines these developments in detail, offering business owners and security professionals a comprehensive analysis of current trends and actionable recommendations to protect California businesses.
Trends in Commercial Burglaries and Shoplifting in California
Property crime data paints a nuanced picture, with a rate of 2,294 per 100,000 California residents in 2023. This represents a marginal 0.8% decrease from 2022 and sits just 0.3% below 2019 levels. Of all reported property crimes, larceny thefts dominated at 63%, followed by auto thefts at 22%, and burglaries at 15%.
To better understand the unique nature of California’s retail crime problem, we can compare the Council of Criminal Justice’s study of 38 cities (the median population of the studied cities was 533,000) with the Crime in California 2023 report by the California Department of Justice and the Crime Trends in California report Public Policy Institute of California.
- Total larceny theft rates in the 38 metropolitan areas fell by 4% from 2022 to 2023, but decreased by only 3% in California.
- Non-residential burglaries across the sample cities decreased 7% from the previous year but remained 3% above pre-pandemic levels. While California had an 8.3% decrease in commercial burglaries, its rate of such crimes remained 6.8% above the state’s pre-pandemic levels. This suggests that while some progress has been made, businesses are still more vulnerable to burglary than they were before 2020.
- Most alarmingly, while shoplifting incidents in the cities rose by a large 22% from the previous year, California’s figures increased even further — up 39.9% from the previous year, and still 29.3% higher than in 2019. This is a significant and growing concern for retailers across the state.
Keep in mind that crime rates are generally higher in urban areas, and while this holds true in California, too, the state’s data accounts for urban, suburban, and rural areas. Despite that, commercial crime rates have seen less improvement and shoplifting rates have increased more in California than in the major urban cities studied.
Why Have Retail Crime Trends in California Persisted?
San Jose Mayor Matt Mahan points to a “cycle of serious addiction and retail theft and unsheltered homelessness” that has contributed to this problem. This assessment is supported by a unique 2022 report from the San Diego County District Attorney’s Office. This report found that individuals currently experiencing homelessness had 175 times higher rates of felony robbery charges compared to the non-homeless population.
In addition, Mayor Matt Mahan notes that after the pandemic, there were instances where individuals were “arrested or cited over 15, 20, 25 times in a period of 24 months.” He attributes such behavior to a “culture of lack of accountability” that emerged during the pandemic era.
Some have also linked the increase in property crimes, particularly shoplifting, to Proposition 47, passed in 2014. This proposition reclassified certain theft offenses under $950 from felonies to misdemeanors. It has been argued that this change, intended to reduce incarceration, has decreased the perceived risk for offenders.
According to the Public Policy Institute of California, evidence suggests that the increase in retail theft due to pandemic responses by the criminal justice system was greater than the increase due to Prop 47.
The Rise of Organized Retail Crime (ORC)
While opportunistic theft poses a significant challenge, the rise of organized retail crime (ORC) presents a deeper threat to California businesses.
As defined by the California Department of Justice, ORC involves organized criminal rings that steal property with the intent to resell it, distribute it, or return it for value. These are not isolated incidents of theft. They are coordinated and sophisticated operations often planned weeks or months in advance.
ORC takes many forms, from targeted thefts of specific high-value items to brazen “smash-and-grab” attacks on retail stores. These incidents can result in significant financial losses for businesses, damage to property, and even threats to the safety of employees and customers. The stolen merchandise is often resold online, making it difficult to trace and recover.
The California Highway Patrol’s Organized Retail Crime Task Force (ORCTF), established in 2019, has been instrumental in combating this growing problem. Here are some key results of their efforts:
- In the first five months of 2024, the ORCTF made 636 arrests and recovered 216,754 stolen items valued at nearly $5.7 million. This represents a 167% increase in arrests, a 525% increase in recovered stolen goods, and a 140% increase in the value of those goods compared to the same period in 2023.
- The task force’s effectiveness continued through 2024. In July, the ORCTF conducted 128 investigations, leading to the arrests of 167 suspects, more than double the previous month. In August 2024, the ORCTF made 171 arrests and recovered $547,000 worth of stolen property. By September 12th, they had recovered a total of stolen goods valued at over $7.2 million.
- Since the inception of the task force, it has led to the arrest of over 3,000 suspects and the recovery of stolen goods valued at over $45 million.
The geographic distribution of ORC activity is particularly concentrated in California’s urban centers. According to the 2023 National Retail Federation Security Survey, Los Angeles and San Francisco/Oakland are the top two metro areas nationwide affected by organized retail crime, with Sacramento also among the most impacted cities.
The Department of Justice has continued to intensify its response to ORC through better collaboration with law enforcement partners, brick-and-mortar retailers, and online marketplaces. Attorney General Bonta and the DOJ have specifically urged big box retailers to implement early reporting protocols and increase investment in security and surveillance technology, recognizing the critical role of prevention and early detection.
Regional Analysis: Security Challenges Across California
While California faces a statewide surge in business crime, the challenges are not distributed evenly. Understanding these regional variations is crucial for businesses to assess their risk and implement targeted security measures.
Between 2019 and 2023, retail theft — encompassing both shoplifting and commercial burglaries — increased in 11 of the state’s 15 most populous counties while generally decreasing in smaller counties. Four counties accounted for 91% of the statewide increase: Sacramento (70% increase), Alameda (65%), San Mateo (41%), and Los Angeles (40%).
The broader property crime landscape shows similar geographic variations. Among the 15 largest counties, six recorded increases from 2022: Alameda (28.0%), San Joaquin (10.2%), Contra Costa (7.7%), San Bernardino (6.6%), Los Angeles (4.7%), and Orange County (1.0%).
Fortunately, overall property crime did decrease in 46 counties in 2023, including 9 of the 15 largest counties.
Regional variation in commercial burglaries, shoplifting, and other retail theft is often due to a complex mix of factors. These include local economic conditions, law enforcement resource shortages, and population density.
For example, the Sacramento Police Department (where retail theft has increased by 70%) reported staff shortages in 2024. Such shortages tend to impact retail theft more than other, more violent crimes. Sgt. Amar Gandhi, spokesperson for the Sacramento County Sheriff’s Office, noted, “When you’ve got a crime against personal safety, those are going to take precedence over a property crime.”
Greater poverty and population density can also lead to higher commercial theft crimes. As noted earlier, there is a link between homelessness and crime, which makes regions like Los Angeles County more vulnerable. Los Angeles is also among the major hubs in the supply chain, making it a frequent target for Organized Theft Groups (OTGs).
Legislative Responses and Law Enforcement Initiatives
The California Highway Patrol established the Organized Retail Crime Task Forces in 2019. However, these were initially three regional task forces, covering areas with the most urgent need for action. This included the greater Bay Area (Golden Gate Division), Los Angeles region (Southern Division), and Orange/San Diego counties (Border Division).
Following a series of smash-and-grab incidents, the California Retailers Association worked with Governor Newsom to expand the program to five divisions for statewide coverage. The ORTC undertakes collaborative efforts with retailers and our law enforcement partners, and, as detailed earlier, has proved to be an invaluable resource in the fight against retail crime.
With commercial robberies and theft still posing a threat, California invested $267 million in local law enforcement agencies and prosecutors in late 2023, leading to over 10,000 arrests for retail theft, motor vehicle theft, and cargo theft offenses.
The state further strengthened its response with 10 new California Organized Retail Crime (ORC) bills signed into law on August 16, 2024, effective January 1, 2025. These are designed to enhance property theft detection, prosecution, and deterrence capabilities. Key provisions include:
- Prosecutors can aggregate the value of stolen goods across multiple thefts to reach the felony threshold, eliminating a loophole that criminals previously exploited.
- A new felony that targets the boosters who resell stolen products.
- Video evidence and sworn witness statements are admissible for probable cause.
- Local law enforcement cannot bring a nuisance action against a business solely for reporting retail crime (unless the report is knowingly false.)
- Stricter penalties for convicted offenders.
Most recently, Proposition 36, overwhelmingly voted for in November 2024, targets repeat offenders by enabling felony charges after two misdemeanor theft convictions. It maintains options for treatment instead of jail for those struggling with drugs or mental health issues.
While the full impact of these legislative and enforcement efforts remains to be seen, they demonstrate the state’s commitment to creating a safer environment for businesses and consumers.
Recommendations for Enhancing Business Security
While the legislative and law enforcement initiatives discussed in the previous section provide a framework for combating retail crime, individual businesses should take proactive steps to protect themselves. Here are some actionable recommendations:
1. Implement Advanced Security Technologies
Invest in a layered security system that integrates technology to deter theft, control access, and provide real-time monitoring.
- Surveillance Systems: High-quality cameras with clear imaging, wide coverage, and remote monitoring capabilities. Consider facial recognition to help effectively identify offenders.
- Access Control: Restrict access to sensitive areas using keycard systems, biometric scanners, or security personnel. Utilize time-delay safes or lockboxes for high-value items and cash.
- Alarm Systems: Install comprehensive alarm systems with sensors for doors, windows, and motion, monitored by a reputable security company. Consider advanced sensors for glass breaks, vibrations, or heat signature changes.
- Inventory Tracking: Implement inventory tracking systems to monitor stock levels and quickly identify potential losses. Consider RFID tagging for high-value items.
2. Employee Training and Awareness
Empower your employees to be the first line of defense against theft, ensure their own safety, and stay prepared to respond to emergencies.
- Theft Prevention: Train employees on how to identify and deter shoplifters, recognize suspicious behavior, and report any concerns promptly.
- Emergency Response: Develop clear emergency response protocols for robberies and conduct regular drills to ensure preparedness.
3. Collaboration and Community Engagement
Crime doesn’t exist in isolation — so security shouldn’t either. To create a safer business environment, build strong partnerships with law enforcement and the community.
Partnerships such as the Coalition of LE and Retailers (CLEAR) play an important role in training and education programs, information sharing, and collaboration.
Key recommendations
- Share information with law enforcement about crime trends and suspicious activity.
- Participate in community policing programs.
- Register your security cameras with the police department.
- Get to know your neighboring businesses and look out for one another.
Proactive Measures for a Secure Business Environment in California
This comprehensive analysis of California’s business security landscape in 2024 reveals significant challenges and hope in evolving responses.
Property crime remains a persistent concern, with retail theft reaching historic highs of 213,000 reported incidents. However, coordinated efforts show promising results, as evidenced by the ORCTF’s recovery of over $45 million worth of stolen goods since 2019.
The state’s multifaceted response, which combines expanded task forces and substantial funding ($267 million), demonstrates a sincere commitment to safeguarding businesses. The recent legislative changes, including new video evidence and witness rules, provide additional tools for businesses, law enforcement, and prosecutors to combat organized retail crime.
As criminal tactics evolve, businesses must continuously assess and adapt their security measures. Regular security audits, updated threat assessments, and implementation of emerging technologies will help stay ahead of new threats. The DOJ has directly encouraged retailers to invest in such security and surveillance technology.
We strongly encourage businesses to partner with security professionals to develop and maintain customized security plans that address their specific risks, location challenges, and operational needs. Use Security Explorer’s free database of the top California security companies to find a reputable security firm in your area.
With the combined efforts of legislative bodies, law enforcement agencies, business owners, retailers, employees, and security professionals today, California will be ready for a safer tomorrow.
Read More7 Reasons to Hire Concert Security Guards
Concerts are an exciting opportunity to see your favorite musical artists perform live. But with safety issues like crowd crushes, fires, and even terrorist attacks becoming more common in recent years, concertgoers need to feel safe when attending a show.
Every concert, no matter how big or small, should have expert security guards on staff to keep things under control.
From guarding access points to monitoring crowd size, here are seven reasons why your events are safer when you hire experienced concert security guards. We’ll also explore the questions you should ask when interviewing security teams for hire.
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Concert Security Guards Maintain Access Control
Like sporting events, concerts can attract tens of thousands of people, and large crowds can quickly become a problem when they’re not regulated.
That’s why the first step every venue should take is to station security guards at every entryway and access point. These security personnel are responsible for asking fans to show their ticket when entering, ensuring only ticketed attendees may enter.
Concert security guards can use metal detectors to scan for weapons and check attendees’ bags for drugs so prohibited items don’t enter the venue. Performers who don’t allow cell phones and other recording devices will appreciate the attention to detail.
Security guards also provide access control at other key points, such as venue parking lots and backstage, preventing unauthorized concertgoers from entering restricted areas.
Related: The Ultimate Event Security Checklist
They Deter Criminal Activity and Disruptions
People are less likely to commit crimes or cause disruptions when security professionals are visible.
At concerts, security guards can deter all sorts of criminal behavior, including:
- Underage drinking
- Drug use and distribution
- Theft
- Vandalism
- Physical assaults
- Sexual assaults
Visible security guards will not only deter crime, they’ll also make concertgoers and event staff feel safer. Post guards in visible locations to send the message that your venue is prepared in the event of a disturbance.
Concert Security Guards Manage Crowds
Even at small venues, crowds can get out of hand. Crowd control issues like crushes and stampedes could arise at any time when too many people are occupying one area.
General admission concerts and music festivals that use standing areas, such as Coachella, have a higher risk for crowd control issues than other special events. When there’s no seating, concertgoers are more likely to dance, crowd surf, or push their way toward the stage.
Concert security guards receive training to manage and restrain large gatherings of people. Technologies like RFID readers, drones, and CCTV cameras help them monitor crowd size and spot potential hazards.
Crowd management should apply to every part of your venue, not just seating and standing areas. Hire guards to control the flow of people in stairwells, hallways, restrooms, lounges, concession stands, and other areas where people gather.
If you’re hosting a concert in an open outdoor area, make sure you designate a perimeter and post guards to enforce it.
These measures will provide peace of mind for everyone, from performers and audiences to event organizers and staff.
They Protect Audiences and Staff
At concerts, fights can break out over something as mundane as someone sitting in someone else’s seat by accident. Security officers act quickly to break up fights and deescalate tense interactions.
Guards also ensure that unauthorized people and weapons don’t make their way into the venue. They can monitor surveillance cameras throughout the venue to detect suspicious activity before a crime is committed.
Guards can deter or intercept the theft of staff and concertgoers’ personal property, such as wallets and mobile phones. Some security professionals are trained to render basic first aid when needed — yet another measure of protection for audiences and staff.
Concert Security Protects Performers and VIPs
It’s a standard practice at music venues to post security guards by the front stage, protecting performers. If an unruly fan makes it to the stage and interrupts or harms a performer, it won’t be a very successful event (and the performer will be unlikely to return to your venue).
Concert security guards can prevent people from running or climbing on stage. Security teams stationed within limited-access areas, such as tour buses or backstage, protect artists and their VIP guests from unruly fans.
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They Improve Emergency Response Times
Event security might not be the same as law enforcement, but having them on staff can speed up your venue’s emergency response.
How?
Part of their job is to create emergency evacuation plans based on the venue’s layout and unique security needs. These plans ensure that when first responders are necessary, the guards contact them immediately.
Concert venues have a higher risk for fires because they’re full of high-power lights and audiovisual equipment. To keep people safe and comply with fire safety regulations, your security team will include fire safety protocols in their emergency plan.
Venues can become sweltering hot, especially when people are dancing and drinking alcohol or it’s a summertime concert outdoors. Security guards can move concertgoers experiencing dehydration, heat stroke, or other medical concerns to safety until medics or EMTs arrive.
They Run a Full Risk Assessment Before Events
A concert security guard’s responsibilities start long before the scheduled event.
In the weeks leading up to your venue’s concert or festival, your team will do a complete risk assessment of the interior, exterior, perimeters, parking lot, lights, gates, and fences. If the current security measures aren’t up to par, they’ll update the security plan to address the gaps.
Security companies know how to identify weak entry and exit points that are potential threats to access control. They’ll assess your venue’s security cameras to confirm they’re functional and adequate, showing you where to position cameras for optimal coverage and surveillance.
Depending on your venue’s needs and whether it has a security monitoring room, you may want to hire an on-site team to monitor the cameras. Otherwise, hiring someone to monitor the cameras from a remote location might be enough.
Some venues find that a combination of on-site and off-site monitoring is best to prevent oversights and improve response time.
What Should You Look for When Hiring Concert Security?
Before you hire guards to safeguard your next live music event, consider your needs. How can you find a private security team with the right experience and tools to meet those needs?
The answer is to ask questions — as many as possible to ensure the concert will be a safe experience for everyone.
Here are the questions every concert organizer and venue should ask themselves before hiring security.
Do You Need Armed or Unarmed Guards?
Depending on the venue’s location and the type of concert, armed security guards may not be necessary.
Having said that, you might consider hiring armed guards if your venue is located in a high-crime area. It’s also wise if you expect a massive turnout or if the performer deals with stalking or threats of violence.
Armed guards undergo extensive firearms training. Many are ex-military and ex-police with top-level law enforcement training.
Check out more of our tips for hiring armed versus unarmed security guards.
Do You Need Security Indoors, Outdoors, or Both?
Depending on the size and layout of the venue, you might only need to hire guards to protect the inside or outside of the venue.
Ideally, most venues should hire guards who can handle both. When everyone leaves the concert at the same time, it’s often a rush for the doors. Stationing guards throughout indoor hallways, exterior walkways, and parking lots will manage the flow of foot and vehicular traffic.
If the venue uses on-site parking lots, guards can also patrol them during the concert to prevent thefts and vandalism.
How Long Will You Need Guards on Site?
A professional security company can brief you on how early guards should arrive — and how long they should stay once the event has ended. This will depend on when the venue’s doors open and how long it typically takes the expected volume of guests to leave.
When budgeting for concert security, don’t assume four hours is enough because you’ve scheduled a four-hour event. Guards should arrive well before it begins and stick around afterward to tie up loose ends.
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What Type of Experience Should Concert Security Guards Have?
Event security services with concert experience should know how to handle every issue this article has covered, from crowd management to emergency response.
Keep in mind that a multi-day outdoor music festival will have different needs than a small concert venue that typically sees a few hundred ticket holders a night. The more complex the event, the more experienced your concert security team needs to be.
Before hiring, ask what type of concert experience the security firm has. It’s best to hire one that’s handled venues similar in size, type, and guest volume to your own.
Live music shows should be a time for fun and pleasure. Unfortunately, things can go downhill fast if your venue doesn’t use a concert security solution.
Without proper security measures in place, you risk the lives of your patrons, staff, and talented musical artists. Rigorous security makes it possible for everyone to have a great time.
Throwing a concert on the West Coast?
Use Security Explorer’s directory of top-rated security services in California to find the perfect security guards now.
Up Next: The Beginner’s Guide to Nightclub Security
Read MoreThe Ultimate Event Security Checklist
As an event planner, you’re juggling countless details, reserving the perfect venue, coordinating with vendors for catering and entertainment, managing décor, and arranging parking and check-in logistics.
But there’s one crucial element that must remain top of mind: security.
Security should be a priority in event management, as it ensures the safety of guests, staff, and the venue itself. Planning for it, however, can be complex and requires careful attention to detail.
No matter the type or size of your gathering, here’s a comprehensive event security checklist to help you organize a safe and successful event.
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Celebrity Security Guard: The Complete Hiring Guide
Most people think that celebrities have it all. But with relentless paparazzi, enthusiastic fans, and large crowds as part of daily life, staying safe can be a serious challenge. Enter the celebrity security guard.
From A-list movie stars to high-profile executives like Meta CEO Mark Zuckerberg (who reportedly spends over $22 million annually on personal security), public figures increasingly rely on specialized security teams to ensure their safety and privacy.
Curious about what a celebrity security detail does, how much it costs, and where to hire these services? Here’s everything you need to know.
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The Pros and Cons of Hiring An Unarmed vs. Armed Security Guard
From vandalism to theft to violent crimes, the reality of crime affects businesses of every type. Hiring professional security guards offers a strategic measure to protect assets, secure environments, and provide peace of mind for employees and customers.
According to the FBI’s 2022 Crime Data Explorer, a violent crime now occurs every 24.7 seconds in the U.S., and property crimes are reported every 4.1 seconds. While recent years have seen fluctuating rates, certain crimes, such as robbery, have surged in various areas, highlighting the need for businesses to implement effective security solutions.
One of the best preventative measures you can take against crime is to hire a security guard. But first, you’ll have to decide if you need to hire a guard that’s armed or unarmed.
Not sure which type of guard is right for your business?
Here are the pros and cons of hiring armed vs unarmed guards to protect your business or your next event.
Read MoreHiring a Dispensary Security Guard: Everything You Need to Know
The legal cannabis industry in the United States is booming. If you’re an entrepreneur, you already know that opening a cannabis dispensary can be a fantastic business opportunity.
It can also present security risks. For one, many dispensaries are cash-only businesses because payment processors often refuse to work with cannabis sellers. Cash-only businesses are more vulnerable to burglary, theft, and other crimes. Thankfully, hiring a dispensary security guard can solve the problem.
If you’re thinking about opening a dispensary or already run one, learn why hiring 24/7 security protection is the best way to protect your dispensary’s customers, employees, goods, and cash. We’ll also explain where and how to find reputable security guards, and explore how to get the most from their services.
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Restaurant Security Guards
Patrons of high-end restaurants want exceptional food, exceptional wine, and exceptional service. They also want to dine in a location that’s safe and free from distractions.
From stolen crystal and china to intoxicated and unruly customers, physical altercations, and guests who dine and dash, even the most upscale restaurants can fall prey to criminal activity.
Strong security measures protect your restaurant’s clientele and keep them coming back. Below, we provide a rundown of everything you need to know before you hire a high-end restaurant security guard.
Read MoreThe Beginner’s Guide to Nightclub Security
Nightclubs are pulsing with music, mixed drinks, and attractive singles, but they’re also hot spots for intoxicated patrons, out-of-control crowds, pickpockets, and drug activity. These security risks can quickly jeopardize the safety and reputation of your business.
Most people come to your club to party and mingle – not create trouble. Of course, one bad actor is all it takes to have a dangerous situation on your hands. The only way to protect your customers, employees, and property is to hire a specialized security team to monitor the premises.
Below, we cover the biggest security risks facing your club. You’ll also discover tips for hiring and training security staff, installing surveillance cameras, and more.
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How to Start a Security Company
Starting your own security company is an exciting prospect. Whether you’re a former security guard, a private investigator, or an entrepreneur who’s taken an interest in security services, the key to success will always be to understand your industry better than your competitors.
Running a successful security company takes a lot of work, but it’s not impossible. The first step is to analyze the market and decide what type of security services you should provide. From there, you’ll need to assess your budget, develop a brand personality, address licensing and insurance coverage, hire employees, and more.
Here’s our step-by-step guide to how to start a security company.
Read MoreSchool Security Guards
School shootings, campus assaults, and bomb threats are always in the news. If you’re a private or public school administrator in the United States, you may be worried about how you can best protect your students from gun violence and other criminal activity.
One solution that schools consider is to hire a school security guard. Security guards keep a watchful eye over the students and school, and can respond to warning signs before they escalate.
Here’s a look at the benefits of hiring a school security guard, as well as what type of security schools need and where to find the right guard for the job.
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