Private Security

California Lobby Security for Property Managers

California does not have a law that requires building lobbies to have security guards. However, property managers and owners with employees working on the premises do have a responsibility to provide a safe and secure environment for those who visit, live, or work on-site.

Hiring guards and installing security systems are some of the best ways to create that environment. If you’re considering hiring security guards or expanding the security you already have, here’s what you should know about California lobby security.

Does Your California Lobby Need Security Guards?

Every lobby faces security risks, but property owners and managers should be aware of the following risks that are specific to California.

Natural Disasters

California is prone to natural disasters like earthquakes and wildfires, both of which can make building lobby security systems go down. Backup power systems and security guards are necessary to keep security systems functioning.

Location Challenges

Location can also present security challenges, particularly in:

• High-crime neighborhoods
• Areas with high foot traffic due to tourism and/or temporary film sets
• Residential or other areas where celebrity or VIP clients need added protection, particularly in Los Angeles and Southern California

If your lobby is located near one or more of these types of locations, hiring patrol guards can improve security while also creating a deterrent effect.

Regulatory Requirements

California may not legally require security guards in lobbies, but the state’s privacy laws do regulate where you can place cameras. Property owners and managers must also comply with Cal/OSHA workplace rules and ADA standards.

Warning Signs You Need Lobby Security Guards

Not sure if your lobby needs professional security? These red flags are a sign it’s time to improve your existing security measures.

Tenants in Your Building Expressed Security Concerns 

If your building tenants have come to you with security concerns, staffing your lobby with trained security personnel can put them at ease. Otherwise, tenants and lessees may not renew leases, leading to vacant units and undesirable properties.

Your Property is Located in a High-Crime Area 

The higher the crime rate in your building’s neighborhood, the more important it is to create a secure environment both inside and around the perimeter. Depending on your security needs, lobby security staff can either maintain a low profile or become a visible presence, going as far as screening for weapons or other unauthorized items at the door.

You Have High-Profile Tenants or Residents

Whether they live, work, visit, or conduct business in your building, you can offer celebrities, CEOs, and other high-profile visitors an added layer of protection by hiring building security. Lobby security guards create a safe, welcoming environment that VIP clients will appreciate, even when they’re traveling with bodyguards or personal security teams.

You Had Security Breaches in the Past 

If you’ve had security breaches in the past, don’t wait for history to repeat itself. Put guards in place now as a preventative measure to thwart future incidents in your lobby.

You Might Like: The Beginner’s Guide to Hiring California Commercial Security Guards

Security Risks and Needs by Lobby Type

Not every type of lobby requires complex security measures, but for some properties it’s a must. Below is a breakdown of lobby security risks by building type.

Office Buildings 

If you run a high-rise office building that rents space to one or more business tenants, it’s time to hire lobby security. Lobby guards can monitor guests and visitors to prevent unauthorized access and reduce the risk of property crimes, such as burglary or vandalism.

Banks 

While most banks have guards stationed inside, financial institutions that have large lobbies or welcome areas can benefit from having a guard stationed near the door. This guard will be the first line of defense against criminal activity.

Corporate Headquarters 

Depending on the nature of the business, a front desk receptionist might be all you need to control who enters the building. But in some industries, a trained security guard is the preferred choice. Guards can take measures to protect employees and visitors as well as data, technology, equipment, and materials.

Hospitals and Healthcare Facilities 

In medical facilities, lobby guards are essential. They keep the peace, maintain order, restrict access to unauthorized visitors, and create a safe environment in a space that can otherwise be quite hectic.

Educational Institutions 

Schools are high-risk targets, and security threats in schools have unfortunately become all too common. In 2024, there were 83 school shootings across the United States – the highest annual number on record to date.

Lobby areas at schools serve several purposes. These include controlling the flow of students, staff, and visitors, preventing weapons from entering the premises, and denying entry to would-be criminals who could jeopardize the safety of students and staff.

Government Buildings 

Government buildings are usually open for public access, which means they’re always at risk of a security breach. Most federal buildings and courthouses have robust security measures, but it’s less common in local and state-level government buildings.

Gated Residential Communities 

Gated communities and high-end apartment buildings often use key cards or fobs to limit access to residents. Add another layer of protection by hiring lobby security guards to control who can enter and when, including visitors, contractors, and delivery personnel. Whether it’s a gated senior living condominium or a luxury apartment building with celebrity tenants, residents living “behind the gates” want to enjoy the security they’re paying for.

Hotels 

Many luxury hotels with grand lobbies prefer to avoid visible security guards, but for some guests it can be a reassuring sight. At a minimum, guards should be staffed in lobby areas at elevator bays to ensure only authorized guests can access guest floors. To maintain an upscale experience, consider having your guards wear suits and ties, rather than traditional uniforms, to blend in with the concierge.

How to Work with Security Professionals to Assess Risks

All California security guards are licensed and trained in access control, suspicious activity detection, emergency response, and crime deterrence, but you’ll still need to carefully vet security firms to find the best one for your lobby’s unique security needs.

Researching Security Firms

Verify that the security company has a California license to provide professional security services. Request references from existing or prior clients and confirm that they have experience in protecting properties similar to yours.

Preparing for a Security Assessment

Before interviewing and vetting a security company, gather building plans, incident reports, and insurance claims from prior incidents (if applicable). It’s also wise to gather tenant feedback to pinpoint any other security concerns.

Conducting a Walkthrough

Schedule a walkthrough of your lobby during peak traffic times. The security company should provide a written report with prioritized recommendations regarding the type of security measures you need, how many guards you need, and any security technology that should be installed or upgraded.

What to Review During a Security Assessment

During the initial walkthrough of your lobby, a security company will assess your current security protocols, including access control systems, emergency response protocols, and support for day-to-day operations. They will also recommend systems that you can put in place to increase security.

Access Control

During the assessment, discuss your current access control system and allow the security company to recommend better, more secure methods of protection, including:

• Badge or ID verification systems for authorized personnel
• Visitor check-in protocols, ID verification, and badge issuance
• Metal detection and weapons screening capabilities (if applicable)

Emergency Response 

During an assessment, your security company will review and make recommendations about your emergency response systems, including:

• Evacuation and lockdown security procedures
• Protocols for coordinating with law enforcement and first responders
• Incident containment protocols while waiting for authorities to arrive

Support for Day-to-Day Operations 

Lobby security guards should facilitate the day-to-day operations of your property and the tenants within. During an assessment, your security company will assess how well your current security measures:

• Manage visitors and provide customer service
• Manage deliveries and package drop-offs
• Control the traffic flow during peak hours

For high-risk properties, a security company may also recommend that you add K9 detection services.

How to Find Lobby Security Guards in California

The easiest way to find lobby security guards in California is Security Explorer. To get started, simply fill out a brief form with your contact information, location, and security needs. A member of our team will reach out to you to verify your information then connect you with vetted, verified security professionals in your area.

Security Explorer can recommend all types of security guards, including those who specialize in providing security for banks, commercial office buildings, and residential communities.

FAQs: What to Consider When Hiring California Lobby Security

Do you need 24/7 lobby security or part-time security personnel? 

In most cases, full-time security guard services are best. Security incidents can happen at any time, so protecting your lobby around the clock is always better than having part-time guards present. 24/7 security is a must if you operate a 24-hour property like a healthcare facility, an office building where tenants work late into the night or arrive early in the morning, or a residential facility where people come and go at all hours.

If you decide to hire part-time guards during hours of operation only, protect yourself around the clock with CCTV surveillance systems that off-site security personnel can monitor remotely.

Should you hire armed guards or unarmed guards? 

The decision to hire armed or unarmed guards largely depends on your personal preference and the types of people who visit or work in the building daily. Government buildings, banks, hospitals, transit centers, and schools are among the types of buildings that most often hire armed guards, but some residential facilities, hotels, and corporate buildings with high-profile companies hire them as well.

Should guards patrol or remain stationed at a front desk? 

Whether to have guards on patrol or stationed at a fixed desk depends on the nature of your property and how many people come and go through the lobby on a regular basis.

For example, in a small office building or medical facility with one entry point, a guard stationed at a lobby desk may suffice. For larger properties, like hospitals and commercial buildings with lots of foot traffic, it might make more sense to have guards stationed at a front desk and on mobile patrol to monitor all areas of the lobby.

Is your security technology up to date? 

There’s much more to lobby security than hiring physical security officers to stand guard; having the right technology in place is equally as important. Consider whether you need to install or upgrade:

• Alarm systems at access points
• Access control systems (key fobs and key cards) that restrict entry and prevent unauthorized access
• Motion detectors
• CCTV surveillance systems

Security guards in lobbies keep people safe by preventing incidents from occurring and responding immediately should one arise. To provide your tenants, guests, customers, or clients in California with the safety and security that they deserve, contact Security Explorer now.

Read Also: California Parking Lot Security: Benefits and Considerations

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California Vacant Property Security

Vacant properties are known to draw the attention of unwanted visitors. This includes would-be criminals who want to vandalize your building or steal equipment, and squatters seeking to move in without your permission.

And for certain types of structures in California, it’s also unlawful to leave a property vacant without taking necessary security precautions.

Whether you own a vacation home, an unoccupied apartment complex, or an empty commercial building, here’s what every property owner should know about California vacant property security.

Why Do I Need Vacant Property Security in California?

Vacant property owners in California must comply with the state’s strict regulations and requirements. All property owners, including those with temporarily vacant properties, should know the laws and regulations in their region.

California Security Ordinances

Every county in California has its own rules, so be aware of your locality’s current ordinances.

For example, vacant property owners in Los Angeles are required to protect their property from vandalism and trespassing and prevent them from becoming a fire hazard or public nuisance. Under Los Angeles Municipal Code LAMC 98.0716, property owners who do not comply may face fines of up to $1,000 per day.

Throughout the state, regulations are subject to change at any time, and it’s up to property owners to stay abreast of the changes. Hiring security guards (who know the current regulations) to protect your property can help you remain in compliance with local laws.

Legal Liability and Property Management

Using security systems and guards to monitor your vacant property will not only help with property maintenance, it may also reduce your insurance premiums. Many insurance companies offer discounts on vacant property premiums if the owner uses professional security services, which can significantly reduce the risk of theft, vandalism, and liability claims.

Should an incident occur — such as a person getting injured while trespassing — you’ll have better protection from negligence lawsuits if you had well-documented security measures in place at the time.

Documentation of your security practices can prove that reasonable efforts were made to secure the property and deter unauthorized access. Security companies maintain documentation such as incident reports, surveillance footage, and patrol logs — all of which can be useful should you have to battle an insurance claim.

Safety Benefits of Hiring Security

In addition to remaining in compliance with local laws and potentially reducing liability premiums, having security measures in place offers a multitude of inherent safety benefits. Security systems:

• Deter criminal activity: Reduce the likelihood of vandalism, property theft, trespassing, squatting, drug activity, arson, and property destruction.
• Maintain access control: Access systems at entry points prevent unauthorized entry.
• Enable fast response to security threats: On-site guards are trained to react quickly if a security breach occurs.
• Improve emergency response times: During a security breach or emergency, security guards can contact law enforcement and emergency services for immediate assistance.

What Are Some of the Warning Signs You Need Security?

While all vacant properties can benefit from having security measures in place, not all need them. If you’re debating hiring security for your property, there are some strong warning signs to look for.

Indications that your vacant property is being targeted, rising crime rates in the neighborhood, and visible signs of attempted break-ins are all signs that it’s time to hire security.

Vacant Property Security Risks by Type

Any type of vacant residential, industrial, or commercial property can face potential threats and criminal activity, but some vacant properties in California are at much higher risk than others.

Construction Sites 

• Risks: Construction sites are highly susceptible to vandalism, theft of equipment, and theft of high-value materials such as copper pipes, and leaving them vacant can expose you to legal liabilities if someone gets injured while trespassing.
• Solutions: The larger the site, the more important it is to hire security officers to protect your investment and prevent expensive legal consequences.

Properties Undergoing Renovations 

• Risks: Like construction sites, vacant properties can attract vandals and thieves, but may also attract squatters looking to live in your property.
• Solutions: Protect your real estate investment with a security guard and CCTV cameras to prevent unauthorized people from loitering or living in your property.

Multi-Family Residences and Commercial Buildings

• Risks: Large vacant buildings like multi-family residences or commercial structures face threats from unauthorized access and various crimes.
• Solutions: Put security professionals on staff as a visual deterrent to prevent unauthorized access and prevent crimes from occurring.

Residential Homes Pending Sale or Under Foreclosure 

• Risks: Homes under contract for sale or listed on the market shouldn’t be left empty for weeks or months at a time, as thieves, vandals, and squatters all pose serious risks.
• Solutions: At a minimum, install CCTV surveillance cameras that you can monitor remotely.

Vacation and Part-Time Residences 

• Risks: Leaving your primary or vacation home unattended for a long time makes you susceptible to all sorts of property crimes, and you may have to contend with squatters who claim squatters’ rights, resulting in expensive legal battles.
• Solutions: Consider installing CCTV surveillance cameras to monitor your property remotely, especially if you don’t have nearby neighbors to regularly check on the home.

Properties Owned or Operated by Government Agencies 

• Risks: Empty municipal buildings that are either not in use or under reconstruction face vandalism and unauthorized use.
• Solutions: Local governments are responsible for protecting these properties, including those under management of housing associations like Public Housing Authorities.

Read About: Top Security Threats to California Commercial Properties

What to Consider When Hiring Security Guards to Protect Your Vacant Property

Once you’ve determined you need security to protect your vacant property, think about the type of guards and systems you need. Also, consider what you want your overall security plan to look like.

Here’s a look at the top factors to consider.

24/7 vs. Part-time Security

Depending on the location of your property, you may need security guards around the clock or only during off-peak hours, such as nights and weekends. When you hire a professional security company, they’ll do a complete risk assessment of the property and surrounding area to recommend the level of security you need.

Armed vs. Unarmed Guards 

All security guards in California are required to undergo professional security training programs and pass a test to obtain their state-licensed guard card. Armed guards have additional firearms training and are licensed to carry a weapon in the state.

Whether to hire armed or unarmed guards depends on the type of vacant property you own and how much crime occurs in the area.

Security Technology Needs

With or without the presence of physical guards, all vacant properties can enjoy the protection of a video surveillance system. Remotely monitored CCTV cameras are excellent crime deterrents.

In addition to CCTV surveillance cameras, consider leveling up security measures by installing other types of technology, such as:

• Smart alarm systems
• Glass break detectors
• Motion detectors
• Smart locks
• Access control systems
• Perimeter detection tech

On a large piece of land or a property with multiple buildings or units, consider installing multiple tech systems in different areas.

Emergency Procedures

Before hiring a security company, do your research to understand the specific protocols they have in place for handling threats, security breaches, and emergencies. For example:

• What are their incident response protocols?
• How do they coordinate with local law enforcement?
• What are their emergency contact procedures?

It’s critical to be aware of how your security guards will conduct themselves, especially if you’re far from the site or visit the property infrequently.

Learn More: What Are the Different Types of Security Guards?

Isn’t It Enough to Just Board Up My Vacant Property?

Boarding up your vacant property is a smart first step toward securing the building, but it shouldn’t be your only line of defense.

How Physical Barriers Help

Boarding does offer real security benefits and property protection by creating physical barriers at doors, windows, and other access points. This makes unauthorized entry more difficult and time-consuming, often deterring casual vandals and opportunistic thieves. It can also provide a degree of weather protection from storm and natural disaster damage, including water intrusion and debris.

But when it comes to boarding materials, steel or metal security barriers far outperform plywood. While plywood can be easily kicked in, pried off, or damaged by weather, steel barriers provide actual resistance to forced entry attempts. Steel barriers also create a more professional appearance and last significantly longer without deteriorating, making them more cost-effective despite higher upfront costs.

Why You Still Need Professional Security

Even the best steel security barriers have limitations that only professional security guard services can address.

Barriers are passive, which means they can’t respond to threats, contact law enforcement, or provide real-time monitoring. Determined intruders can still find ways around physical barriers and window guards if given enough time and tools.

Boarding also won’t prevent criminal activity outside of your building, such as illegal dumping. It also can’t detect emergencies like fires or gas leaks. The best approach is to combine steel barriers with a security team, giving you the benefits of both active monitoring and a physical deterrence.

How Much Does It Cost to Hire Vacant Property Security Guards?

Different factors affect the cost of security services in California, so the best way to know what you’ll need to pay is to get quotes from local security providers.

Keep in mind that no matter the cost, an investment in vacant property security can save money in the long run.

What Affects the Cost of Hiring Security?

The three biggest factors that impact the cost of hiring security are:

• Property size
• Location
• Threat level

Due to increased risk and insurance requirements, high-crime areas and larger properties requiring multiple guards command premium rates. You’ll also pay more per hour to staff armed guards rather than unarmed officers.

How Does Hiring Security Save Money?

A single break-in can cost a property owner thousands of dollars in damages and liability exposure. Investing in a security team, even if they only prevent a single incident per year, can cost you far less than running the risk of going without one.

Having on-site security guards and protocols in place also helps you avoid costly municipal fines and lowers the cost of insurance premiums. These also make it a more cost-effective option than forgoing security because you don’t want to incur the expense.

Check Out: The Beginner’s Guide to Hiring California Commercial Security Guards

How Can I Find Vacant Property Security Services in California?

The easiest way to find vacant property security services in California is Security Explorer. To get started, simply fill out our form, provide your contact information and location, and tell us about your property and security needs.

Once we receive your form, a member of our team will reach out to verify your information and connect you with a vetted, verified security team in your local area who can provide you with security solutions that will work for you.

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Leaving a property unoccupied and unattended increases the risk of trespassers, vandals, thieves, squatters, arson, and all sorts of criminal activity. It also puts you at risk of violating local California ordinances and regulations, which can subject you to expensive fines and fees.

Before someone damages your property, injures themselves while trespassing, or decides that your vacant property is the perfect place to commit criminal activity, hire a professional security team to protect your investment.

To find top-rated security professionals in your California city, contact Security Explorer now.

Up Next: California Parking Lot Security: Benefits and Considerations

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The 7 Skills of a Top-Tier Security Guard Manager

Security guard managers are in high demand, but what separates a successful leader from one who simply holds the title?

While hard work, training, and technical expertise provide the foundation, it’s also soft skills — communication, leadership, and ethics — that determine how well a manager can guide and motivate their team.

If you want to pursue a career in the security industry, here’s a closer look at the seven security manager skills you need to succeed, with tips for mastering every skill.

Start Here: Must-Have Security Manager Skills

As with any supervisor in any career, security guard managers need a specific skill set to do the job, beginning with on-the-ground industry experience and technical expertise.

Skill #1: Industry Knowledge and Experience

You can’t effectively lead what you haven’t done yourself. Practical security guard experience is essential not only for managing a team, but also for building credibility.

When looking at security manager job descriptions, you’ll notice they often include these core requirements:

• A bachelor’s degree in criminal justice
• A law enforcement or military background
• Prior experience working as an entry-level security officer

Different employers may have different or additional requirements, but completing a professional security guard training program (and holding a security guard certification, if you’re in a license-only state like California) tends to be standard.

Making It Happen

Tips for developing your knowledge and experience of the security industry:

• Pursue formal training. Complete security guard training and continuing education to develop your professional experience.
• Stay abreast of best practices in the security industry. If you plan to work in a niche security sector, such as event, fire watch, or K9 security, you’ll also need any related specialty knowledge.

Skill #2: Mastery of Security Technology

Security systems expertise is a baseline skill for security managers. You can’t manage security operations if you don’t understand the technology that supports them.

For example, security managers who protect commercial properties, residential properties, or industrial facilities must know how to operate and maintain access control systems, alarm systems, and CCTV monitoring systems.

Similarly, cybersecurity managers must undergo intensive training to understand the proper detection and prevention of cyber threats.

Making It Happen

Here’s how to develop your technical expertise:

• Pursue formal training and hands-on experience. Obtain industry certifications like CPP (Certified Protection Professional) or PSP (Physical Security Professional), and enroll in manufacturer-specific training programs from companies like Honeywell, Bosch, and Hikvision.
• Get practical experience. Shadow security technicians during routine system checks, or volunteer for system installations, maintenance, or upgrades at your workplace.
• Stay current. Join professional associations like ASIS International for access to technical workshops and networking with systems experts. Subscribe to industry publications like Security Management Magazine and SecurityInfoWatch, and follow security technology vendors on LinkedIn for product updates.
• Seek out opportunities to work directly with different systems. Request cross-training assignments, attend trade shows to interact with new technology, and build relationships with your organization’s technology vendors who can provide ongoing education and support.

Related: Security Guard Training: How to Get Certified and Level Up Your Security Services Today

When Things Get Real: Managing Security Under Pressure

As a security guard manager, situations can become dangerous in an instant. The best security guard managers have the skills it takes to make good decisions under intense pressure.

Skill #3: Preparing for the Worst While Hoping for the Best

A security professional’s job isn’t to assume the worst will happen, but to prepare for it.

Managing security operations means understanding risk assessment. In other words, knowing how to:

• Anticipate and identify vulnerabilities
• Perform proactive security risk assessments
• Develop detailed security strategies to improve overall security measures

All of the above require strong security awareness and instincts. In other words, you need to master how to think and plan ahead if you want to lead a team that successfully prevents potential security breaches.

Making It Happen

Use these tips to improve your risk assessment abilities and mindset:

• Practice threat modeling exercises. Regularly walk through your facility or review your systems, asking “What could go wrong here?” and “How would someone exploit this?”
• Analyze real security incidents. Focus specifically on how vulnerabilities were exploited to improve your threat identification skills.
• Conduct regular security audits. Schedule monthly walkthroughs of your premises, reviewing everything from physical access points to procedural gaps.
• Engage in scenario planning. Run “what-if” exercises with your team, discussing response strategies for various emergency situations.

Skill #4: Crisis Management and Keeping Cool

Should a security threat occur, you need to know how to handle the situation — and that means keeping your cool. Crisis management is necessary to keep people safe, and you must have incident response and emergency response plans in place to manage a crisis should one arise.

A crisis could be anything from a medical emergency to an armed robbery to a natural disaster. Security managers need real-world problem-solving and crisis management skills to guide their teams, ensuring everyone understands the protocols.

Making It Happen

Take a look at these proven strategies for building your crisis management skills and training your team to respond:

• Regularly test your emergency response plans. Conduct quarterly emergency drills for different scenarios (fire, lockdown, medical emergency) and time your team’s response.
• Set clear communication protocols. Define who reports to whom during emergencies and ensure everyone knows their role before a crisis hits.
• Run post-incident reviews. After every emergency (real or simulated), gather your team to discuss what worked, what didn’t, and how to improve response times.

Skill #5: De-escalation and Conflict Resolution

One of a security guard manager’s primary responsibilities is knowing how to spot and de-escalate potential threats.

Threat mitigation is key to keeping people and properties safe. As a security guard manager, it’s incumbent upon you to help every member of your team develop this unique skill as well.

Making It Happen

Develop your de-escalation and conflict resolution skills with these practical exercises:

• Stage de-escalation scenarios. Role-play different confrontational situations, focusing on a variety of verbal and non-verbal calming strategies.
• Review case studies. Read about successful and failed de-escalation attempts, identifying the verbal techniques and body language choices that led to positive or negative outcomes.
• Practice in the mirror. Work on maintaining calm facial expressions, open body posture, and a controlled vocal tone while rehearsing de-escalation phrases. Practice looking confident but non-threatening, and work on keeping your hands visible and movements slow and deliberate.
• Learn from the experts. Study de-escalation tactics and techniques used by mental health professionals, social workers, and hostage negotiators.

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Interpersonal Skills: Leading a Security Team

Beyond handling emergencies and defusing tensions, security managers need excellent interpersonal skills — also known as soft skills — to inspire their teams and represent their department professionally.

Skill #6: Communication and Active Listening

Written and verbal communication skills are important for almost any career path. They’re also core leadership skills for anyone who wants to work in management.

However, effective communication isn’t just about speaking and writing clearly. You also need to be skilled in active listening.

Security managers must listen to understand, not just to respond, when fielding concerns from team members and gathering critical information during incidents. The ability to truly hear what others are saying often makes the difference between resolving issues quickly and letting small problems escalate into major ones.

Making It Happen

Here’s how to strengthen your written communication skills:

• Master clear email communication. Write concise subject lines, use bullet points for complex information, and always include specific next steps or deadlines when requesting action from your team.
• Create user-friendly security contracts. Use plain language instead of jargon, break down complex procedures into numbered steps, and include visual aids or diagrams when explaining security protocols.
• Maintain high incident report standards. Document events immediately while details are fresh, stick to observable facts without personal opinions, and ensure your reports tell the complete story from start to finish for legal and insurance purposes.

Tips for developing stronger verbal communication skills:

• Practice active listening. Focus on understanding before responding, ask clarifying questions to ensure you’ve grasped the full message, and avoid interrupting team members even when you think you know what they’re going to say.
• Seek regular feedback on your communication style. Ask trusted colleagues and team members how clearly you explain instructions, whether your tone comes across as intended, and if there are areas where you could be more effective.
• Join professional speaking organizations. Consider groups like Toastmasters to practice public speaking, learn to organize your thoughts clearly under pressure, and develop confidence when addressing your team or presenting to management.

Skill #7: Ethics, Integrity, and Professional Standards

Whether you’re tasked with establishing new security policies or following existing protocols, ethics and integrity are non-negotiable if you hope to advance your career.

Security managers may face several common ethical dilemmas, including but not limited to:

• Balancing client and stakeholder needs with legal obligations
• Handling confidential information in an appropriate manner
• Managing conflicts of interest with vendors or contractors
• Making tough calls about employee misconduct

Without integrity and unshakeable professional standards, security managers may struggle to address these tough situations.

Making It Happen

Strengthen your ethical and professional standards with these practical approaches:

• Join professional associations with strong ethical codes. Organizations like ASIS International provide established ethical frameworks, continuing education on professional standards, and resources for navigating complex moral decisions in security management.
• Seek mentorship from respected industry leaders. Connect with experienced security managers who have faced similar ethical challenges, ask them how they’ve handled difficult situations, and learn from their decision-making processes.
• Create a personal ethical code. Take the initiative to define and write down your professional boundaries and decision-making criteria, giving yourself ethical guidelines to rely on when facing high-stakes situations.

To thrive as a security guard manager, you need the right balance of hard and soft skills.

Start by reviewing security manager job postings that interest you and looking for patterns. Most, if not all, security management jobs require industry experience, professional education, and hard skills like knowledge of the latest security technologies.

Don’t forget to work on your soft skills like verbal and written communication, threat de-escalation, maintaining calm under stress, and holding yourself to a set of ironclad ethical and professional standards.

All of the above will make you a stronger leader — and with great leadership, the guards you manage and the people you’re hired to protect will be safer and more secure.

To learn more about the industry and the different types of security guards that you can train to be, visit Security Explorer’s resources page now.

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Security Guard Training: How to Get Certified and Level Up Your Security Services Today

Security guards are crime prevention specialists with the tenth fastest-growing job position in the United States. Similar to people who work in law enforcement, such as police officers, you’ll need to undergo proper training to do the job.

There are plenty of ways to break into this high-demand industry. Online, in-person, and specialized security guard training programs offer flexible pathways for those who wish to work in public safety.

Whether you’re an aspiring security guard or a seasoned professional who just wants to update your credentials, here’s what you need to do to become certified and level up your security skills.

How to Get Proper Security Guard Training

Every state has different licensing and certification requirements for security officers, but most states are consistent when it comes to standard requirements.

To start, you must meet basic eligibility requirements, such as:

• Being at least 18 years old
• Having a high school diploma or GED
• Having a clean criminal record with no felonies or violent convictions

If you meet the basic requirements, most states will also require you to:

• Pass a background check
• Complete a security guard training course(s)
• Pass a written test
• Apply for the security license or required certification in your state

Register for Security Guard Training Classes

So, what’s the first step to becoming a security guard?

The answer is registering for a training course. However, keep in mind that state training requirements can vary.

Some states don’t require you to take an official course to work as an unarmed security guard. Instead, you can be hired by a professional security company and undergo an on-the-job training course for security guards. As long as your employer has a valid state security license, they can oversee your certification.

By contrast, other states will expect you to take an 8-hour pre-assignment training course. This provides a general introduction to what you need to know to work in security.

Certain states may require unarmed guards to complete anywhere from 16 to 40 hours of education. Some may even mandate additional on-the-job training or continuing education every year.

To work as an armed security guard, you’ll need firearms training from a certified instructor. Most states will also require you to take firearms safety and operation classes.

Learn more about your state’s training requirements by visiting your state.gov website. You can also review this quick guide to security guard license requirements in all 50 states.

Online Security Guard Training Courses

Some states, such as California, require you to take 40 hours of security guard training. Expect to take courses in:

• The powers of arrest
• The liability and legal aspects of working as a guard
• Weapons of mass destruction and terrorism awareness
• Observation and documentation of incidents

If you live in a state that allows you to get your certification from an online security guard training school, it’s worth looking into one of the following options:

• National Investigative Training Academy
• Top Gun Security Training
• Academy of Personal Protection and Security
• AEGIS Security & Investigations

In-Person Courses

You can find a list of in-person security training programs here.

If you’re looking to become a licensed and certified armed guard, you’ll also need to enroll in an in-person firearms training program. That applies even if you do your unarmed training online.

As you advance in your security career, it’s important to understand the skills required to become a successful security manager and how training today can lay the foundation for future leadership roles.

Related: How to Get Your California Guard Card

What Type of Hard and Soft Skills Do Security Guards Need?

Like most jobs, people who want to work in public safety or private security will need a mix of hard (technical) skills and soft (interpersonal) skills to do the job well.

Hard Skills for Security Guards

Here are the technical skills every security officer needs to have:

• Observational skills: The key responsibilities of a security guard include knowing how to detect potential threats and suspicious activity, always maintaining situational awareness, and documenting incidents and events based on those observations.
• Technical expertise: Technical expertise is a must-have for guards who maintain or monitor surveillance systems, CCTV cameras, security alarm systems, metal detectors, and access control systems.
• First aid and CPR skills: Security guards must jump into action in emergency situations, so it’s important to know how to perform CPR, how to use an AED defibrillator device, and other basic life-saving measures.
• Firearms expertise: For armed guards licensed to carry a weapon, firearms expertise isn’t only a necessary skill — it’s required by law.
• Crowd control skills: Security officers must know use of force regulations, how to manage large crowds, and how to assist with emergency evacuation procedures in different scenarios and locations.
• Physical skills: Security professionals must maintain physical fitness as well as learn how to use defensive techniques to protect themselves and others.

Soft Skills for Security Guards

Because security guards need to be able to detect and deescalate threats, it’s important to have certain interpersonal or “soft” skills to perform the job well.

Key soft skills for security officers include:

• Communication skills: High-quality speaking, writing, and listening skills are essential for conflict resolution and de-escalating situations.
• Problem-solving skills: It’s important for security professionals to know how to pivot during a dangerous incident and quickly turn their attention to and from security breaches and emergency situations.
• Teamwork skills: Most security guards work in teams, so they need to know how to work and communicate effectively with other security personnel. Teamwork is also necessary to understand and comply with the chain of command.

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How Security Companies Can Level Up Existing Guards

If you run a professional security company, you already know you need guards with up-to-date skills and knowledge of the latest security advancements.

To build strong teams, reduce turnover, and encourage employees to advance their careers in the security industry, make sure you’re giving your guards opportunities to undergo specialized training.

Specialized training for security guards includes, but is not limited to:

• Firearms handling
• K9 handling
• CCTV monitoring
• Fire watch protection
• Bodyguard services

The more specialized guards you have on your team, the more poised you’ll be to accept clients with more specific security needs. In other words, it’s a great way to win more security contracts.

You can also level your security guards’ skills by creating a mentorship program. Encouraging more experienced security guards to mentor entry-level guards is an excellent way to help novices develop their skill set.

Becoming a security guard can take anywhere from a few weeks to a few months, depending on your state’s licensing requirements.

Proper training is essential — not only for your own safety, but for the safety of the people you’ll be hired to protect. Ongoing training is also necessary if you want to stay at the top of your game and advance your career.

To learn more about the industry and the different types of security guards that you can train to be, visit Security Explorer now.

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The Beginner’s Guide to Hiring California Commercial Security Guards

Every type of business in California stands to gain from hiring commercial security guards. Yet the stakes can feel even higher if you’re trying to improve security measures for your commercial building or construction site, where vandalism, trespassing, and other security risks are common.

Don’t hire just any California security guard company to protect your commercial property. Our beginner’s guide to hiring commercial security guards in California explains everything you need to know, from licensing and legal considerations to budgeting and avoiding common pitfalls.

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What Are the Different Types of Security Guards?

Security guards serve a basic purpose, but the skills they need to perform their job are anything but simple.

All guards are trained to deter crime and look for suspicious activity. However, different guards are better equipped for certain situations than others. The goal is to find a guard who’s undergone additional training to learn how to defend the type of property you’re hiring them to protect.
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Your Guide to Hiring K9 Security Services in California

People and businesses in California trust professional security guards to keep them safe and secure. But when you add a specially trained K9 partner to the team, you can take that protection to the next level.

While it’s true that having a large dog around can make people think twice before causing trouble, trained K9 officers do more than deter. These dogs offer impressive skills and abilities that complement those of their human handlers.

Want to know more about K9 security services in California? We’ll show you what sets K9s apart from standard guard dogs, explore the benefits of hiring a professional K9 team, and connect you with the Golden State’s most trusted K9 security services.

Guard Dogs vs K9 Security Service Dogs

Hiring a K9 team is not the same as adopting and training a guard dog to protect your home.

While both offer benefits, they are different in many ways. Deciding which type of dog you need will depend on your specific needs.

Here’s how guard dogs and K9s compare.

Guard Dogs

Guard dogs typically live on the premises and don’t work with a professional handler. Instead, the dog’s owner serves as both its primary caregiver and handler.

Best for private homes or small businesses, guard dogs provide the most basic level of protection. They can deter people from harming you or your property but they don’t have specialized training.

The upfront cost to adopt a guard dog is much lower than the cost to hire a K9 team, but guard dogs come with more responsibility. K9s have a designated handler to provide them with food, shelter, exercise, affection, and routine veterinary visits, whereas guard dogs rely entirely on their owner for support and care.

A guard dog may be the right choice for you if:

• You need a crime deterrent
• You need basic protection for a fixed location
• You’re comfortable with territorial protection only
• You have several years of experience handling dogs
• You can provide proper care and housing
• You don’t need specialized security services

K9 Security Team

A K9, also known as a police dog, is a dog that receives special training for the purpose of assisting law enforcement or private security.

Every K9 is assigned to a handler, and together they form a K9 security team.

These dogs undergo advanced training to learn professional protection skills such as:

• Active patrolling and threat response
• Detection of narcotics or explosives
• Crowd control
• Mobile, on-the-go security across different locations

K9s are best for commercial properties, facilities with complex security needs (such as airports and data centers), and event security. They require liability insurance coverage, which protects the owner or handler in the event of a dog bite or other liability claim.

A K9 team might be the best choice if:

• You need more than basic protection
• You run a large property that needs constant security patrol services
• You need detection services
• You don’t have the time or expertise to train and handle a security dog
• You prefer to hire someone else to train and care for the dog
• You’re a celebrity or VIP in need of executive protection

Benefits of Hiring a K9 Team in California

Even though a guard dog can double as a beloved pet, K9s offer benefits that far outweigh those of simply having an intimidating dog beside your front door.

Here are five key advantages of hiring a K9.

Perform Tasks People Cannot Do

K9s can be trained to perform a wide variety of complex tasks. They’re adept at tracking scents and detecting drugs or explosives. They can also be trained to chase and hold down suspects until law enforcement arrives.

Track and Chase Down Suspects

Because of their exceptional ability to identify and follow scents, security dogs can quickly locate bad actors. Depending on the terrain, it’s often easier and more effective for dogs to give chase than for human security professionals to do so alone.

Sniff and Detect Drugs and Explosives

When it comes to detecting drugs or explosive devices, K9s provide an added level of security. Humans need to do physical inspections and screenings to detect such items, whereas dogs can detect drugs and explosives with a simple sniff.

This extra safety measure makes them ideal for high-profile people, homes, and places of business that could be subject to drug activity or become the target of a bombing.

Deter Crimes and Detect Suspicious Activity

K9 teams make excellent crime deterrents. Physical security guards alone can also deter criminal activity, but a trained dog offers even more protection. After all, no one wants to be attacked by a dog!

When you add a dog to your security team, they can help sniff out potential threats that a guard might not even be aware of. K9 security guard services with both human and canine members enhance your overall security plan.

Provide Peace of Mind, Especially at Night

A K9 team can provide peace of mind whether you’re an individual or a business owner. If you run a business, consider hiring one to protect your employees, customers, and property.

For construction sites and industrial and manufacturing facilities, overnight K9 teams are an effective security measure.

When it comes to nighttime security, K9s are exceptional. Not only do dogs see better in the dark than humans do, they can quickly detect and hunt down people in situations that might otherwise require a search team of several guards with flashlights.

There’s always a possibility that someone could try to harm your security guard to get to you. But when you hire a K9 team, the dog can also protect your guard.

How Do K9 Security Services Work in California?

K9 teams in California include at least one trained security officer and one trained security dog.

While California law requires all security guards to hold a valid guard card, K9 handlers must also complete a recognized K9 training program to learn how to handle the dog and understand search patterns, commands, and detection techniques.

Both the dog and handler must undergo ongoing training and assessments to keep their certification, such as updating their skills, performing handler-dog bonding exercises, and maintaining physical fitness.

The California Commission on Peace Officer Standards and Training recommends K9 units complete 16 hours of documented training every month to maintain basic patrol skills and detection proficiency.

As a K9 handler, officers use commands and signals to get the dog to respond to a threat or perform certain tasks. Dogs can be trained to perform a range of specialized tasks, from detecting explosives to tracking people.

For example, law enforcement commonly uses K9 teams to find bodies and track kidnap victims. Private citizens sometimes hire K9 teams to help them track missing persons.

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What to Look for When Hiring a K9 Team

Before hiring a K9 security team, consider what kind of team you need, what you want them to do, and whether you need them full-time or only on occasion.

What Type of K9 Skills and Training Do You Need?

Some K9s have basic training and limited skills, while others have specialized training. At a minimum, dogs and their handlers should know obedience fundamentals, basic patrol techniques, threat response, and protocols for public interaction.

Specialized K9 teams may be experienced in perimeter control, building searches, vehicle inspections, crowd control, and apprehension techniques (both with and without contact).

Do You Need K9 Services 24/7?

Consider whether you need to hire a K9 for part-time protection, situational protection, or continuous (24/7) protection.

Some people hire K9 security services to protect them at certain locations or times of day, while others might need around-the-clock support.

Do You Need an Armed or Unarmed K9 Dog Handler?

In general, it will cost you more to hire a K9 team with a dog and handler than if you were to hire a security guard alone. That’s because dogs require ongoing training, food and shelter, and veterinary care, among other overhead costs.

It costs even more to hire an armed guard than an unarmed guard, since armed officers have firearms experience.

Some people feel safer with the protection of an unarmed guard and a well-trained K9. Others prefer the additional security an armed guard can provide. Weigh your options, needs, and budget to decide which one is right for you.

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Which Dog Breeds Make the Best K9s?

French bulldogs and labradoodles are adorable, but you’ll probably never see one working on a K9 team.

All dogs are trainable to a point. However, some breeds far surpass others in terms of trainability, demeanor, and intelligence.

Here are eight dog breeds known to excel at K9 work.

German Shepherd

With its intelligent, loyal, and confident temperament, German Shepherds are protective yet controlled.

• Skills: Excellent tracking, scent detection, strength, and endurance
• Best Uses: All-around security, patrol work, detection, family protection
• Care Needs: High exercise requirements, regular grooming, mental stimulation

Belgian Malinois

While not the easiest dog to handle, the Belgian Malinois has an extremely energetic temperament with high drive and intense focus.

• Skills: Superior agility, speed, detection work, physical capabilities
• Best Uses: High-intensity security, military/police work, specialized detection
• Care Needs: Extensive daily exercise, constant mental challenges, experienced handler required

Dutch Shepherd

The Dutch Shepherd is a herding dog with an independent, adaptable, protective temperament and a strong work ethic.

• Skills: Versatile working abilities, tracking, endurance, agility
• Best Uses: Varied security environments, patrol work, detection duties
• Care Needs: Regular exercise, mental stimulation, consistent training

Rottweiler

Known for being naturally protective and loyal, Rottweilers have a calm yet confident temperament that makes them well-suited for K9 work.

• Skills: Physical strength, intimidating presence, guarding instincts
• Best Uses: Static guard positions, property protection, crowd control
• Care Needs: Moderate exercise, basic grooming, early socialization essential

Doberman Pinscher

Alert, intelligent, protective, and quick to learn, the sleek, short hair Doberman Pinscher has the perfect temperament to be a top-quality K9 dog.

• Skills: Speed, agility, quick reaction time, strong deterrent presence
• Best Uses: Personal protection, estate security, patrol work
• Care Needs: Regular exercise, mental challenges, social interaction

Giant Schnauzer

Though it might not have the look of a typical “guard dog,” the Giant Schnauzer is territorial, intelligent, strong-willed, and protective with a big, bold presence.

• Skills: Good scent work, physical presence, endurance
• Best Uses: Property protection, general security, guard work
• Care Needs: Regular grooming, vigorous exercise, firm training approach

Belgian Tervuren

A lesser-known herding dog, the Belgian Tervuren is highly intelligent, sensitive, and alert but requires a strong handler.

• Skills: Tracking, agility, scent detection, herding abilities
• Best Uses: Patrol work, detection duties, area security
• Care Needs: Extensive grooming, high exercise needs, mental stimulation

Labrador Retriever

Friendly, social, and intelligent, the Labrador Retriever has a strong work ethic that makes it a great asset to a K9 team.

• Skills: Superior scent detection, tracking, public interaction
• Best Uses: Detection work, public venues, low-profile security
• Care Needs: Regular exercise, basic grooming, positive training methods

How and Where to Find the Best K9 Security Services in California

Security Explorer’s easy-to-search database is the fastest way to find vetted, trustworthy K9 security services in California.

To get started, fill out our simple online form with your contact information, location, and security needs. A member of our team will reach out to verify your information and connect you with professional, verified security companies in your area.

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Dogs have long held the moniker “man’s best friend,” — with a K9 team by your side, it won’t take long to realize that they can be man’s best protector as well.

To find K9 security solutions in California, visit Security Explorer now.

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The Beginner’s Guide to Gated Community Security in California

For many Californians, living in a gated community is a dream. With 33% lower crime rates than neighborhoods without gates, gated communities offer better security and more privacy — but they’re not completely immune to criminal activity.

Because crimes can happen anywhere at any time, many HOAs and homeowners in gated neighborhoods hire private security services for an extra layer of protection.
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Personal Bodyguard Services in California

How to Hire Personal Bodyguard Services in California

Personal bodyguards aren’t just for big-time celebrities and politicians. In California, where crime is on the rise, bodyguards provide the highest level of protection against stalking behavior and other safety threats.

By defending you from everything from pickpocketing to physical assaults, a bodyguard’s protection is more than physical — it also ensures peace of mind. 

Thankfully, you don’t have to be a VIP to hire one. Here are the advantages of having a bodyguard and what you should look for when comparing different personal bodyguard services. We’ll also share tips for finding the best bodyguards available in your region.

Why You Need Personal Bodyguard Services if You Live in California

Hollywood stars, musicians, athletes, politicians, and other high-profile individuals aren’t the only people who can benefit from having a personal protection agent, also known as a bodyguard. 

Bodyguards are the best security for anyone whose physical safety is under threat, from business executives to people transporting valuable items. They can also be a wise choice for those in domestic violence situations, such as having an angry ex or stalker. 

Let’s take a quick look at the many advantages of having a professional bodyguard by your side.

Peace of Mind

The close protection of a top-tier security professional allows you to enjoy your personal freedom and go about your life without worrying about your safety. In other words, it gives you peace of mind.

Passive security systems — such as emergency call buttons on smartwatches or GPS tracking apps — are great, too. But what makes personal bodyguards special is how they continuously surveil your environment and immediately respond to threats. 

Of all the protection services you can hire, a personal bodyguard offers the greatest psychological comfort because they can read body language and use situational judgment to identify suspicious behavior before it escalates.

Professional Risk Assessments

Another key benefit of hiring a bodyguard is that they will conduct a complete risk assessment to determine your vulnerability.

This may include putting other security measures in place to protect you, such as:

• Assessing your home for exposure points or perimeter security gaps
• Installing and monitoring a video surveillance system
• Alarming doors and windows in your home or office
• Running background checks on other people you employ

At first, bodyguards can seem like little more than standalone security personnel, but they’re incredibly dynamic. They provide comprehensive protection while being able to quickly adapt to sudden changes in your surroundings.

Protection of Physical Safety and Property

Personal bodyguards offer dual protection. By not letting anyone get too close, they physically protect both you and your valuables.

Bodyguards can usher you to safety and prevent the theft of your vehicle, jewelry, wallet, and other personal items. This is especially critical for anyone who travels with their phone, which often contains all kinds of sensitive data, such as passwords and banking details. 

Celebrity security guards, for example, are known to act as a “physical wall” between high-profile clients and the public. Politicians often hire them to keep upset constituents or political adversaries at arm’s length.

Should someone try to harm you or steal your property, bodyguards can detain the person, using a reasonable amount of force, until law enforcement authorities arrive. Professional guards also work closely with local authorities and will coordinate with them when necessary. 

Evacuation and Security Planning

To keep you safe, bodyguards conduct route planning and put security plans in place to get you from point A to point B as safely as possible. They also map out exit strategies to get you out of a dangerous situation and to a secure location where you’ll be safe from the threat.

Private security professionals are skilled at putting emergency response plans in place ahead of time. Their duty is to think several steps ahead to prevent any and all potential threats.

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What to Consider When Hiring a Bodyguard

Before you hire a personal bodyguard service, think about the type of protection you need. Every bodyguard undergoes rigorous security training, but some have more advanced skill sets than others. 

Here’s what to consider when deciding what type of personal protection you need.

Armed vs Unarmed Guards

Whether to hire armed or unarmed guards is a matter of personal choice, one that can depend on how you feel about guns. 

Unarmed guards are highly trained in defensive techniques, including martial arts, to provide excellent personal protection. However, armed guards can offer an additional layer of security.

These firearms experts are trained on when and how to use weapons safely. Many come from military and law enforcement backgrounds, and therefore have many years of experience in handling firearms.

Uniformed vs Plain-Clothes Protection Services

Some people prefer their personal security guard to wear a uniform because it makes them more visible. The more visible they are, the more likely they are to deter potential crimes.

Others prefer their bodyguards to “blend in” and serve in a stealth capacity. Similar to choosing between an armed or unarmed guard, choosing whether to hire a uniformed bodyguard is a personal choice. For example, many corporate executives, VIPs, and other high net-worth individuals prefer their bodyguards to wear a suit and tie because it looks more professional.

24/7 vs Part-Time Security Guards

Do you need 24/7 bodyguard protection, or do you only need a bodyguard for specific situations?

Some people feel safer when they have around-the-clock bodyguard protection. Others only want a guard around for certain high-risk scenarios, such as:

• Traveling (whether for business or personal recreation)
• Attending a major event, even if event security is already present
• Meeting new people in personal and/or professional interactions
• While transporting or wearing valuable jewelry or other items

Some people only hire guards to protect them when they’re at a designated location, such as a crowded public place. Executive protection is especially important if you have a high-level position at a large or high-profile company.

Should You Add K9 Security?

Guard dogs can make a fantastic addition to any bodyguard or security team. When vetting security companies, ask if they think K9 security might be a smart option for you. 

If you hire a part-time bodyguard, a trained security dog could serve as backup protection while your guard is off duty.

Does Your Family Need Bodyguard Security Services, Too?

Different families may have unique needs. Depending on your own, it might be a good idea to hire extra guards who can see to the safety of your spouse and children. 

Whether you need one guard to simply defend yourself or five guards to protect your entire family, a security guard company can provide you with whatever options you need.

Related: The Beginner’s Guide to Hiring a Security Guard to Keep You Safe

How to Find the Best Bodyguards in California

If you need to hire a bodyguard, check out Security Explorer’s searchable database of top-notch California security service firms. It’s the fastest and easiest way to find quality protective services in the Golden State.

Or, fill out our simple form with your contact information, location, and security needs. A member of our team will reach out to verify your information and connect you to a verified security firm in your area.

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Bodyguard services are the ultimate source of personal protection. Whether you need protection from the general public or a specific individual who poses a threat, a bodyguard can keep you and your loved ones safe, comfortable, and secure everywhere you go.

Search Security Explorer’s comprehensive database now to find personal bodyguards in Los Angeles, San Diego, and other major regions in California. 

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Security Explorer Industry Report: California Crime Statistics

California’s Business Crime Report 2024: Insights into Burglaries, Shoplifting, and Retail Crime

California’s businesses, a cornerstone of the state’s thriving economy, face grave security challenges. In 2023, statewide retail crime reached its highest levels in two decades, with approximately 213,000 reported incidents encompassing shoplifting, commercial robberies, and commercial burglaries.

This surge places California distinctly above national averages, with overall property crime rates — including burglary and larceny-theft independently — exceeding national figures throughout 2023, only dipping below the national average for larceny-theft in December.

In the past year, a high-profile series of  “flash mob” robberies targeted stores, including Nordstrom, Yves Saint Laurent, Gucci, Nike, and Versace, which further increased anxieties about retail crime in the region.

These alarming trends underscore the urgent need for businesses to prioritize and enhance their security measures. The wider retail crime landscape is a complex interplay of factors, including regional variations in crime, economic conditions, recent legislative measures, and law enforcement initiatives.

This report examines these developments in detail, offering business owners and security professionals a comprehensive analysis of current trends and actionable recommendations to protect California businesses.

Trends in Commercial Burglaries and Shoplifting in California

Property crime data paints a nuanced picture, with a rate of 2,294 per 100,000 California residents in 2023. This represents a marginal 0.8% decrease from 2022 and sits just 0.3% below 2019 levels. Of all reported property crimes, larceny thefts dominated at 63%, followed by auto thefts at 22%, and burglaries at 15%.

To better understand the unique nature of California’s retail crime problem, we can compare the Council of Criminal Justice’s study of 38 cities (the median population of the studied cities was 533,000) with the Crime in California 2023 report by the California Department of Justice and the Crime Trends in California report Public Policy Institute of California.

• Total larceny theft rates in the 38 metropolitan areas fell by 4% from 2022 to 2023, but decreased by only 3% in California.
• Non-residential burglaries across the sample cities decreased 7% from the previous year but remained 3% above pre-pandemic levels. While California had an 8.3% decrease in commercial burglaries, its rate of such crimes remained 6.8% above the state’s pre-pandemic levels. This suggests that while some progress has been made, businesses are still more vulnerable to burglary than they were before 2020.
• Most alarmingly, while shoplifting incidents in the cities rose by a large 22% from the previous year, California’s figures increased even further — up 39.9% from the previous year, and still 29.3% higher than in 2019. This is a significant and growing concern for retailers across the state.

Keep in mind that crime rates are generally higher in urban areas, and while this holds true in California, too, the state’s data accounts for urban, suburban, and rural areas. Despite that, commercial crime rates have seen less improvement and shoplifting rates have increased more in California than in the major urban cities studied.

Why Have Retail Crime Trends in California Persisted?

San Jose Mayor Matt Mahan points to a “cycle of serious addiction and retail theft and unsheltered homelessness” that has contributed to this problem. This assessment is supported by a unique 2022 report from the San Diego County District Attorney’s Office. This report found that individuals currently experiencing homelessness had 175 times higher rates of felony robbery charges compared to the non-homeless population.

In addition, Mayor Matt Mahan notes that after the pandemic, there were instances where individuals were “arrested or cited over 15, 20, 25 times in a period of 24 months.” He attributes such behavior to a “culture of lack of accountability” that emerged during the pandemic era.

Some have also linked the increase in property crimes, particularly shoplifting, to Proposition 47, passed in 2014. This proposition reclassified certain theft offenses under $950 from felonies to misdemeanors. It has been argued that this change, intended to reduce incarceration, has decreased the perceived risk for offenders.

According to the Public Policy Institute of California, evidence suggests that the increase in retail theft due to pandemic responses by the criminal justice system was greater than the increase due to Prop 47.

The Rise of Organized Retail Crime (ORC)

While opportunistic theft poses a significant challenge, the rise of organized retail crime (ORC) presents a deeper threat to California businesses.

As defined by the California Department of Justice, ORC involves organized criminal rings that steal property with the intent to resell it, distribute it, or return it for value. These are not isolated incidents of theft. They are coordinated and sophisticated operations often planned weeks or months in advance.

ORC takes many forms, from targeted thefts of specific high-value items to brazen “smash-and-grab” attacks on retail stores. These incidents can result in significant financial losses for businesses, damage to property, and even threats to the safety of employees and customers. The stolen merchandise is often resold online, making it difficult to trace and recover.

The California Highway Patrol’s Organized Retail Crime Task Force (ORCTF), established in 2019, has been instrumental in combating this growing problem. Here are some key results of their efforts:

• In the first five months of 2024, the ORCTF made 636 arrests and recovered 216,754 stolen items valued at nearly $5.7 million. This represents a 167% increase in arrests, a 525% increase in recovered stolen goods, and a 140% increase in the value of those goods compared to the same period in 2023.
• The task force’s effectiveness continued through 2024. In July, the ORCTF conducted 128 investigations, leading to the arrests of 167 suspects, more than double the previous month. In August 2024, the ORCTF made 171 arrests and recovered $547,000 worth of stolen property. By September 12th, they had recovered a total of stolen goods valued at over $7.2 million.
• Since the inception of the task force, it has led to the arrest of over 3,000 suspects and the recovery of stolen goods valued at over $45 million.

The geographic distribution of ORC activity is particularly concentrated in California’s urban centers. According to the 2023 National Retail Federation Security Survey, Los Angeles and San Francisco/Oakland are the top two metro areas nationwide affected by organized retail crime, with Sacramento also among the most impacted cities.

The Department of Justice has continued to intensify its response to ORC through better collaboration with law enforcement partners, brick-and-mortar retailers, and online marketplaces. Attorney General Bonta and the DOJ have specifically urged big box retailers to implement early reporting protocols and increase investment in security and surveillance technology, recognizing the critical role of prevention and early detection.

Regional Analysis: Security Challenges Across California

While California faces a statewide surge in business crime, the challenges are not distributed evenly. Understanding these regional variations is crucial for businesses to assess their risk and implement targeted security measures.

Between 2019 and 2023, retail theft — encompassing both shoplifting and commercial burglaries — increased in 11 of the state’s 15 most populous counties while generally decreasing in smaller counties. Four counties accounted for 91% of the statewide increase: Sacramento (70% increase), Alameda (65%), San Mateo (41%), and Los Angeles (40%).

The broader property crime landscape shows similar geographic variations. Among the 15 largest counties, six recorded increases from 2022: Alameda (28.0%), San Joaquin (10.2%), Contra Costa (7.7%), San Bernardino (6.6%), Los Angeles (4.7%), and Orange County (1.0%).

Fortunately, overall property crime did decrease in 46 counties in 2023, including 9 of the 15 largest counties.

Regional variation in commercial burglaries, shoplifting, and other retail theft is often due to a complex mix of factors. These include local economic conditions, law enforcement resource shortages, and population density.

For example, the Sacramento Police Department (where retail theft has increased by 70%) reported staff shortages in 2024. Such shortages tend to impact retail theft more than other, more violent crimes. Sgt. Amar Gandhi, spokesperson for the Sacramento County Sheriff’s Office, noted, “When you’ve got a crime against personal safety, those are going to take precedence over a property crime.”

Greater poverty and population density can also lead to higher commercial theft crimes. As noted earlier, there is a link between homelessness and crime, which makes regions like Los Angeles County more vulnerable. Los Angeles is also among the major hubs in the supply chain, making it a frequent target for Organized Theft Groups (OTGs).

Legislative Responses and Law Enforcement Initiatives

The California Highway Patrol established the Organized Retail Crime Task Forces in 2019. However, these were initially three regional task forces, covering areas with the most urgent need for action. This included the greater Bay Area (Golden Gate Division), Los Angeles region (Southern Division), and Orange/San Diego counties (Border Division).

Following a series of smash-and-grab incidents, the California Retailers Association worked with Governor Newsom to expand the program to five divisions for statewide coverage. The ORTC undertakes collaborative efforts with retailers and our law enforcement partners, and, as detailed earlier, has proved to be an invaluable resource in the fight against retail crime.

With commercial robberies and theft still posing a threat, California invested $267 million in local law enforcement agencies and prosecutors in late 2023, leading to over 10,000 arrests for retail theft, motor vehicle theft, and cargo theft offenses.

The state further strengthened its response with 10 new California Organized Retail Crime (ORC) bills signed into law on August 16, 2024, effective January 1, 2025. These are designed to enhance property theft detection, prosecution, and deterrence capabilities. Key provisions include:

• Prosecutors can aggregate the value of stolen goods across multiple thefts to reach the felony threshold, eliminating a loophole that criminals previously exploited.
• A new felony that targets the boosters who resell stolen products.
• Video evidence and sworn witness statements are admissible for probable cause.
• Local law enforcement cannot bring a nuisance action against a business solely for reporting retail crime (unless the report is knowingly false.)
• Stricter penalties for convicted offenders.

Most recently, Proposition 36, overwhelmingly voted for in November 2024, targets repeat offenders by enabling felony charges after two misdemeanor theft convictions. It maintains options for treatment instead of jail for those struggling with drugs or mental health issues.

While the full impact of these legislative and enforcement efforts remains to be seen, they demonstrate the state’s commitment to creating a safer environment for businesses and consumers.

Recommendations for Enhancing Business Security

While the legislative and law enforcement initiatives discussed in the previous section provide a framework for combating retail crime, individual businesses should take proactive steps to protect themselves. Here are some actionable recommendations:

1. Implement Advanced Security Technologies

Invest in a layered security system that integrates technology to deter theft, control access, and provide real-time monitoring.

• Surveillance Systems: High-quality cameras with clear imaging, wide coverage, and remote monitoring capabilities. Consider facial recognition to help effectively identify offenders.
• Access Control: Restrict access to sensitive areas using keycard systems, biometric scanners, or security personnel. Utilize time-delay safes or lockboxes for high-value items and cash.
• Alarm Systems: Install comprehensive alarm systems with sensors for doors, windows, and motion, monitored by a reputable security company. Consider advanced sensors for glass breaks, vibrations, or heat signature changes.
• Inventory Tracking: Implement inventory tracking systems to monitor stock levels and quickly identify potential losses. Consider RFID tagging for high-value items.

2. Employee Training and Awareness

Empower your employees to be the first line of defense against theft, ensure their own safety, and stay prepared to respond to emergencies.

• Theft Prevention: Train employees on how to identify and deter shoplifters, recognize suspicious behavior, and report any concerns promptly.
• Emergency Response: Develop clear emergency response protocols for robberies and conduct regular drills to ensure preparedness.

3. Collaboration and Community Engagement

Crime doesn’t exist in isolation — so security shouldn’t either. To create a safer business environment, build strong partnerships with law enforcement and the community.

Partnerships such as the Coalition of LE and Retailers (CLEAR) play an important role in training and education programs, information sharing, and collaboration.

Key recommendations

• Share information with law enforcement about crime trends and suspicious activity.
• Participate in community policing programs.
• Register your security cameras with the police department.
• Get to know your neighboring businesses and look out for one another.

Proactive Measures for a Secure Business Environment in California

This comprehensive analysis of California’s business security landscape in 2024 reveals significant challenges and hope in evolving responses.

Property crime remains a persistent concern, with retail theft reaching historic highs of 213,000 reported incidents. However, coordinated efforts show promising results, as evidenced by the ORCTF’s recovery of over $45 million worth of stolen goods since 2019.

The state’s multifaceted response, which combines expanded task forces and substantial funding ($267 million), demonstrates a sincere commitment to safeguarding businesses. The recent legislative changes, including new video evidence and witness rules, provide additional tools for businesses, law enforcement, and prosecutors to combat organized retail crime.

As criminal tactics evolve, businesses must continuously assess and adapt their security measures. Regular security audits, updated threat assessments, and implementation of emerging technologies will help stay ahead of new threats. The DOJ has directly encouraged retailers to invest in such security and surveillance technology.

We strongly encourage businesses to partner with security professionals to develop and maintain customized security plans that address their specific risks, location challenges, and operational needs. Use Security Explorer’s free database of the top California security companies to find a reputable security firm in your area.

With the combined efforts of legislative bodies, law enforcement agencies, business owners, retailers, employees, and security professionals today, California will be ready for a safer tomorrow.

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